This article discusses how ServiceNow has helped AT&T to automate its IT processes, reduce manual intervention and enhance its customer service...
Communications service providers (CSPs) are looking for new ways in which to reduce the costs and operational complexity of their network management...
On June 30, AT&T and Microsoft announced a strategic alliance that involves the transition of AT&T’s 5G mobile network to...
CSPs’ spending on software and related services will grow at a CAGR of 8.8% between 2020 and 2025, from USD80 billion to USD126 billion. Cloud...
The world's population is growing rapidly, and food demand will have increased significantly by 2050. Smart and fully connected farms allow for...
An important part of CSPs' strategy to enable a truly modern digital experience lies in transforming legacy customer engagement systems. This calls...
Digital service providers (DSPs) such as Amazon, Google and Netflix have reshaped customer expectations by delivering excellent customer experiences...
Telecommunication (Telco) companies have traditionally focused on expanding terrestrial infrastructure such as fiber and cellular networks to...
A new report by Analysysys Mason looks at how ASEAN can play a world-leading role in the ongoing ‘Fourth Industrial Revolution’ (4th...
New York, May 2023 | Analysys Mason, a world-leading management consultancy focused on the telecoms, media and technology (TMT) industry, has...